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Product Release Notes

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  • Product Release

September 2024: Release 3 – EduView

Summary Our Last September release contained a number of minor  bug fixes and enhancements to keep rush time running smoothly. We’ve also added several TeamDynamix enhancements and the ability to download records from the “Conversation History” page for ingestion into other systems or analysis outside of the control panel.  Bug Fixes Enhancements

September 2024: Release 2 – EduView

Summary Our mid-September release contained mostly forward looking code and a minor number of bug fixes and enhancements to keep rush time running smoothly. Bug Fixes Enhancements

September 2024: Release 1 – EduView

Summary September’s first publish brings us a mostly maintenance and preparatory release for bigger, better things. A few minor enhancements and a handful of bugfixes keeping things on track for EduView. Enhancements Defects

August 2024: Release 2 – CX Portal

Summary Our 2nd Release of August continues to focus on generative AI foundations behind the scenes and usability improvements for the Administration Panel. Enhancements Defects

August 2024: Release 1 – Question Explorer

Summary Our first release of August contains several polish items within the Customer Administration panel (CX Portal) including the updating of the “Top Intents” chart and the debut of a new page “Question Explorer” for chatbot clients to drill into which questions are being recognized when. We also made generally available the ability to redact […]